Your order will be shipped First Class via USPS. You may upgrade your shipping to Priority which is tracked and insured at checkout for $8.00.
Please contact your local post office before contacting us as we are not responsible for lost, misplaced or stolen packages. You may upgrade your shipping to "Priority" at checkout if you'd like to insure your package.
Sure! We will be open select hours at our Design Studio. Please select Local Pick Up at check out and you'll receive an email once your order is ready with pick up instructions.
All orders are processed and will ship within 5-7 business days unless you order a custom piece.
Alexandra Gioia ships all orders in one of our velvet gift pouches -- ready to be given as a gift.
We do! For all wholesale inquiries, please email We'd love for you to carry Alexandra Gioia Jewelry in your retail space!
You may not receive the exact stone pictured but it will be equally beautiful.
Of course! We'd love to be your jewelry vendor at an upcoming community/shopping event in Broward, Palm Beach or Martin County. Please contact us at
Each piece is unique and handmade to order, making all sales final. In the unlikely event your item is damaged during shipping, please email us at within 5 days of purchase along with a photo of the item to arrange an exchange.
Keep in mind each piece is handmade so please be extremely delicate with them. Please remove your bracelets one at a time. While we use high-quality elastic, it will stretch over time. Avoid putting your jewelry in contact with chemicals including hair products, lotions, perfume, salt water and chlorine.
While we use high-quality elastic, it will stretch over time. If your bracelet breaks within 30 days of purchasing we are happy to restring it for you at no charge. If it is after 30 days, there is a $15 restringing fee + shipping that can be purchased HERE for each bracelet. Please email to arrange your repair and instructions for shipping your beads/stones back to the studio.
Of course! We love Etsy as much as you do and can find our shop at