My bracelet broke, can I have it restrung?
While we use high-quality elastic, it will stretch over time. If your bracelet breaks within 30 days of purchasing we are happy to restring it for you at no charge. If it is after 30 days, there is a $10 restringing fee for each bracelet. Please email firstname.lastname@example.org to arrange your repair and instructions for shipping your beads/stones back to the studio.
Keep in mind each piece is handmade so please be extremely delicate with them. Please remove your bracelets one at a time. While we use high-quality elastic, it will stretch over time. Avoid putting your jewelry in contact with chemicals including hair products, lotions, perfume, salt water and chlorine.